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The Power of People: Learn How Successful Organizations Use Workforce Analytics To Improve Business Performance (FT Press Analytics)

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Review

“The Power of People provides an exceptional primer for doing workforce analytics. It includes wonderful insights from thought leaders, and specific and usable tools for performing analytics.” —Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan, and Partner of The RBL Group “Data analytics is a crucial and fast evolving organisational capability. This intriguing and fascinating book demonstrates not only the power of people analytics, but also creates a clear blueprint for building action-taking capability. A must read for any manager determined to add this valuable skill to their portfolio.” —Lynda Gratton, Professor of Management Practice, London Business School “Trusting your gut on people issues turns out to be a bad idea. Analytics on your workforce is the most rapidly growing field of analytics. The Power of People is an excellent guide to this important and burgeoning topic.” —Thomas H. Davenport, Distinguished Professor, Babson College, and Research Fellow, MIT Initiative on the Digital Economy “I believe you will find, like I did, that the frameworks and insights in The Power of People offer valuable steps toward realizing the potential of your workforce to create sustainable strategic success.” —Dr. John Boudreau, Professor, Marshall School of Business; and Research Director, Center for Effective Organizations, University of Southern California “This is quite an exceptional book. Extremely well-researched, it constitutes essential reading for those involved in the burgeoning field of Big Data, giving first-rate advice on good practices for all those involved in Workforce Analytics.” —Professor Peter Saville, Chairman 10X Psychology and Founder SHL and Saville Consulting “To build an extraordinary workplace, you need to harness the power of analytics. The Power of People provides a comprehensive look at latest research, offering best practices for leveraging the wealth of data now within our reach. If you want to master HR, you need to read this book.” —Ron Friedman, Author of “The Best Place to Work: The Art and Science of Creating an Extraordinary Workplace” “Today’s business executives are applying pressure to all aspects of their business (including HR and workforce areas) to use analytics to improve their bottom line. Despite this pressure there remain few resources for those looking to begin. The Power of People is an excellent primer providing definition and guidance for identifying, framing, and successfully deploying analytics solutions to solve workforce challenges.” —Greta Roberts, CEO Talent Analytics, Corp. “We are barreling along toward the collision between Big Data, Analytics, and the successful acquisition, development, and retention of people in our organizations. The Power of People gives data-led comfort and practical guidance to business leaders that shows we not only can survive the collision, we can harness its potential and emerge with a stronger workforce that is motivated for business and personal success.” —China Gorman, Board Chair, Universum Americas “Finally! An authoritative, thoroughly researched, clearly written book to help HR professionals be more data-driven. This volume discusses everything you always wanted to know about workforce analytics but were afraid to ask, with answers from top practitioners in the field.” —Dr. Tomas Chamorro-Premuzic, Professor of Business Psychology (UCL and Columbia University), CEO of Hogan Assessments, and author of The Talent Delusion “Today Workforce Analytics is an emerging discipline which, in a few years’ time, will become mainstream. The Power of People is exceptionally practical and inspiring— essential reading for those executives willing to take on the challenge of transforming their organisations. By leveraging the authors’ as well as other leaders’ extensive experience, this book is a true compendium for those wishing to navigate their transformation.” —Manish Goel, CEO TrustSphere “The Power of People is a great book for those who want to build, refine, or fundamentally improve their HR Analytics offering. The authors have clearly undertaken some extensive research and are drawing on the experience of a wide range of people analytics experts. As a result, their book is full of great advice and can be considered a really good guide for those wanting to realise the full potential of workforce analytics in their organisation.” —Dr. Martin Edwards, Kings College London Business School “Listening to what employees tell us and acting on it distinguishes ‘average HR’ from ‘HR excellence.’ New analytical capabilities mean we can discern what people are telling us by their actions rather than what they say they would do. The Power of People is an excellent book describing how to harness organizational capabilities using workforce analytics to predict what workers are most likely to do in the future and therefore how to impact business outcomes.” —Alan Wild, Vice President Human Resources; Employee Relations and Engagement, IBM

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About the Author

Nigel Guenole is an executive consultant with IBM, where he consults with many of the world’s most successful organizations about improving organizational performance with psychological science. He is also Director of Research at the Institute of Management at Goldsmiths, University of London. Nigel’s consulting, research, and teaching focus on topics in industrial-organizational psychology and statistical modeling. He is an associate fellow of the British Psychological Society (BPS), a member of the Academy of Management (AOM), and a member of the Society for Industrial and Organizational Psychology (SIOP). His work on topics related to workforce analytics has been featured in the media and popular press, as well as in numerous scientific journals, including Frontiers in Quantitative Psychology & Measurement and Industrial and Organizational Psychology: Perspectives on Science and Practice. Jonathan Ferrar is a respected consultant, speaker, and influencer in HR strategy, workforce analytics, and the future of work. He advises clients on how to establish human resources strategies that will improve business performance and make HR more relevant. He was listed as one of the global Top 50 HR Analytics Influencers on LinkedIn in 2014 and as one of the 15 HR and People Analytics Experts to Follow for 2017 by Jibe. Before he started his own consultancy business, Jonathan worked for more than 25 years in corporate business in IBM, Andersen Consulting (now Accenture), and Lloyds Bank, for many of those years in senior executive management roles in both the United Kingdom and the United States. Jonathan has worked with C-suite clients and business leaders across the globe on human resources management and workforce analytics. He holds a bachelor of arts degree and a master of arts degree from the University of Cambridge and a postgraduate diploma in human resources management from Kingston Business School. He is a Chartered Fellow of the Chartered Institute of Personnel and Development (Chartered FCIPD). Sheri Feinzig is a director at IBM, where she leads a global team of consultants, content development experts, and the Smarter Workforce Institute. Sheri has more than 20 years of experience in human resources research, organizational change management, and business transformation. She has applied her analytical and methodological expertise to numerous research-based projects on topics such as employee retention, employee engagement, performance feedback, social network analysis, and organizational culture. Sheri received her Ph.D. in Industrial-Organizational Psychology from the University at Albany, State University of New York. She has presented on numerous occasions at national conferences and has coauthored a number of publications and white papers. She has served as an adjunct professor in the psychology departments of Rensselaer Polytechnic Institute in Troy, New York, and the Illinois Institute of Technology in Chicago, Illinois, where she taught doctoral, masters, and undergraduate courses on performance appraisal, tests, and measures. Sheri is a member of the Society for Industrial and Organizational Psychology (SIOP).

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Product details

Series: FT Press Analytics

Paperback: 352 pages

Publisher: Pearson FT Press; 1 edition (June 1, 2017)

Language: English

ISBN-10: 0134546008

ISBN-13: 978-0134546001

Product Dimensions:

6 x 0.8 x 9 inches

Shipping Weight: 1.1 pounds (View shipping rates and policies)

Average Customer Review:

4.4 out of 5 stars

24 customer reviews

Amazon Best Sellers Rank:

#77,285 in Books (See Top 100 in Books)

As a practitioner of human resources with a learned interest in workforce analytics, this book is - to me - one of the seminal works in the field to date. The authors provide a broad, but practical & accessible view of the current state of the field, what "good" looks like, and how those interested in leveraging the power of evidence-validated people practices can do so.Unlike many prior books, which are "HR centric" in nature, the authors start with a very - but critical - position: What is done to leverage analytics as it relates to people in an organization must align with & help foster the organization's business strategy. This "business first" focus is critical, because much of what has been done to date in the field has not been undertaken with the same business-centric approach. This has been to the detriment of the field's sustainable results & future relevance.Providing well-conceived operating frameworks & conceptual models, examples of best practices work, and critical commentary from practitioners in the field, the authors have constructed a book that will be highly beneficial to both the curious and the committed. For the former, it provides the requisite framework in which to view the discipline of people analytics, along with practical, but vital examples of its application (with the necessary caveats to avoid common mistakes & missteps). For the latter, it will surely help the experienced practitioner to reflect and refine their approach the science of people analytics.

As a person working in advanced analytics for a large corporation and with no human resources domain expertise, this book cleared the knowledge path for me. Used the book to help guide me on HR concerns while I was building a model to predict attrition. I recommend it to the folks over in human resources, even they could learn a lot from this book.It should be said that even though this book is workforce analytics specific, the concepts in the book could be applied to working in many other domains (e.g. supply chain, finance, etc.)

I've known of Jonathan Ferrar for many years, and over the past 18 months have had the pleasure of sharing numerous hours with him and his colleagues. From day one I was impressed by his genuine curiosity, intellect, openness to new ideas, and creativity to bring new concepts to life. Nigel and Shari, I've come to learn, also share these qualities. I know this as I was honored to have been interviewed for the book. My perspectives and ideas, rightfully, emerge as minor contributions in a truly major accomplishment. From the 7 Forces Model of Demand, to the 8 Step Methodology, to the Operating Model, to the compelling stories of accomplished practitioners, to what lies ahead, this book is an unprecedented asset to the workforce/people/talent analytics discipline, as well as to anyone interested in understanding how measurement and analytics will affect future employee experiences and how leaders, in turn, will use talent-related data and insights to guide decision-making. It was a fun read! And, yes, my review is biased, as I shamelessly like, respect, and appreciate all the authors and what they've accomplished. A job extremely well done, indeed!

As a practitioner of Workforce Analytics, I purchased The Power of People with the desire to obtain new ideas that could be applied in my work. In the past, I have been disappointed with books on the subject that were too theoretical. However, I was delighted with The Power of People. The book provides a comprehensive survey of Workforce Analytics and is filled with eminently practical suggestions and lessons.I recommend this treasure trove of knowledge for 4 specific audiences. First, for Chief Human Resource Officers and senior leaders in Human Resources, The Power of People will give you the insight and appreciation you need to understand and actualize the great potential of Workforce Analytics. Second, for leaders in Workforce Analytics, The Power of People will provide you with the standard for evaluating and improving your organizations. Third, for practitioners, this book will enable you to methodically identify your strengths and weaknesses. It is an invaluable resource for creating a professional development plan. Finally, for anyone that is interested in becoming a Workforce Analyst, this is the book for you. I am regularly approached by professionals who are interested in becoming Workforce Analysts. From now on, this will be the book that I recommend to inquirers.The Power of People is an easy and interesting read that you will want to keep as a reference manual. If you want to learn more about Workforce Analytics, this book is for you.

I don’t like the book for the simple fact that the subtitle “learn how successful organizations use workforce analytics to improve business performance“ leads you to believe the book is something that it is most certainly not: a discussion of individual workforce analytics. There is a section in the middle with case studies that discuss specific workforce analytics. The beginning and ending sections, composing most of the book, are introductory material and implementation tips respectively. Don’t waste your money.

The Power of People pulls together the collective experience of the leaders in this burgeoning field into the ‘must-have’ resource for anyone with an interest in workforce analytics. Business leaders, HR leaders, HR professionals and most of all workforce analytics professionals will appreciate the authors' thoughtful approach to every aspect of this timely topic. From the fundamentals, to starting and building a workforce analytics capability, to establishing an "analytics culture", The Power of People is full of practical tips and frameworks. Not only is it an engaging read the first time around, but I know I will be using it as a reference source for years to come. Thank you, Nigel Guenole, Jonathan Ferrar, and Sheri Feinzig!

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